Initial consult was great. Design meeting was great. Demo started great and then the delays started. Their 7-10 days turned into 22 all told. Lots of different reasons. Lots of dings in the paint which will be difficult to match to the old paint. They did rectify the damage done to the vanity after I brought it to their attention. They mis-measured one piece to cover the damage from removing tile from the wall (1/2 - 3/4 inch gap)...more paint to match. There was supposed to be a small ledge inside the glass to alleviate the need for a bench inside the shower...that didn't happen. Glass was measured wrong the first time (discovered when they came to install)...add another week. After it was finally installed, I realized the ledge wasn't there. The large glass panel is secured by three clamps (2 on the side and 1 on the bottom) The top, opposite corner moves, I think quite a bit. Was told this meets building code. Was offered a ceiling to glass brace to solidify the corner. Said yes to the brace... haven't heard anything since. They did however take their final payment right away.