my mom is 84 years of age. She was having a hard time getting in and out of her old tub. Called bathplanet and had two representatives come by that day. Within a week they were already on the job. Took them a day and half and all I can say,as well as my mom is wow! shower looks fantastic. It has a 4 inch lip, so now my mom can get in and out easily. Great customer service. Dustin, Arnold, Diego, and Aaron. Thank you very much for your service!