When the people came into the house, the first thing they did was to remove shoes as to not track any dirt into the house. They were informed they could leave them on. They worked fast and timely and made sure any messes were cleaned up before they left. They also made sure to ask questions on things to make sure they were right to my liking. Great people to work with. Phone call scheduling leaves something to be desired and need to correct those problems. Other than that satisfied.