I saw Bathplanet models display at a mall and I decided to give them a chance. A week later, I met with Scott (Salesman). He was so wonderful. He was straight forward and on point and that's how I like it! I told him what and how I wanted In my bathroom. And that's exactly how they delivered it, the way I had expected. The installer, Mike came within the time frame like they promised and he did a great job. Service was great and the guys were very professional! I would recommend this anyone!!! Thank you Bathplanet!