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Cheryl

Made an appointment on Monday, they called on Tuesday to confirm but I worked late. The appointment was Wednesday but because I didn't get the call, they just didn't show. Must be nice to be so busy they can just leave someone hanging.

BCI Bath & Shower

Hi Cheryl, Thank you for contacting Bath Planet Corporate. We apologize for the confusion. Our dealers always call at least one business day prior to a customer's appointment to confirm that the date and time will still work for you, before they send a Design Consultant out. If they leave multiple messages and don't receive a return phone call, they will send the Design Consultant to another confirmed appointment. Hopefully we can reset the appointment and earn your business. Bath Planet Corporate

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4.8 out of 5
Out of 684 Reviews

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