I went to the Home and Garden Show on Saturday and a lady set up my estimate for: 2 pm on Tuesday, Feb. 27. I called BathPlanet at about 2:20 because nobody had shown up yet and I have work to get back to. The lady on the phone at BahtPlanet told me she'd call me back to give me an ETA with my estimator. I got no call back, no voicemail. At about 2:46pm, I did get a call from an un-recognized number (not the one I called). If it were BathPlanet, I'd think they'd leave a voicemail at least? I waited near 40min later for any call. No voicemail, text, e-mail nothing. Whoever won the 1k (+$500 on brochure) from the Home and Garden Show, good luck.