I just had my jacuzzi tub removed to add a full shower. As I am getting older I found it more difficult to climb over that tub to take a shower. At first I considered Bath Fitters but I found their customer service to be horrible and I wanted to make sure that any damage under the tub or around the tub and shower was taken care of before I cover that space. Bath Planet came up after a google search and I went straight to their showroom. The salesperson was friendly and immediately made an appointment to come to my home. I decided to have the tub to shower conversion done. It took about 2 months for my product to arrive and I had installed on 7/7/17 by their installer, John Zepeda. He was on time, courteous, and tidy. He let us know where all the water damage was and corrected it. He was at my home that day for more than 14 hours, and he came back the next day to finish. Bath Planet should give this man a raise! I love my shower now. Thank you Bath Planet and especially John Zepeda!!