Mell the Installer was efficient and knowledgeable. He took out the existing bath tub and installed the new shower with a minimum fuss or bother. The end result is beautiful!! My New Shower is gorgeous. Thank you Jeff Sales rep tat treated me like family and was down to earth. Thank you Jeff the Sales Manager who was understanding and reasonable. They both havr great customer service ability. I am so Blessed and Happy that Bath Planet did ms Right!!! WE LOVE YALL and i will continue to use you for my doors, roof, windows, and any other home improvement.