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4.8
684 reviews

BP of San Antonio..Eli was great!

Jason H.

Eli did an amazing job of presenting the products and services to us without being pushy, something I really appreciate. He was informative and professional. When we pull the trigger on the project, we'll definitely be calling him.

BCI Bath & Shower

Hi Jason, Thank you for taking the time to give Bath Planet of San Antonio a 5 star review. We will pass your feedback on to Eli and look forward to helping you remodel your bathroom. Bath Planet of San Antonio

Informative Presentation

Nancy H.

Eli was very informative and patient with our questions. He showed us a variety of options and did not pressure us about our choices. A very polite representative!

BCI Bath & Shower

Hi Nancy, Thank you for taking the time to give Bath Planet of San Antonio a 5 star review. We will pass this feedback on to Eli and are glad to hear you enjoyed his visit. Bath Planet of San Antonio

Excellent Work

Leroy S.

It’s hard to find a company that what the sales person say to get to you on the hook, to what the installer actually does the work match each other. Well I’m here to say Bath Planet is one of those few companies that do. Our sales person told us what they are going to do and the installer did it plus more to ensure our satisfaction. Our installer also kept my wife and I inform throughout the process on what he is doing. Took three days to complete our remodeling which is very acceptable for the amount of work being done. Before we sign the completion paperwork he when over everything and asked if we see anything wrong or have any questions. My wife did pointed out a minor item which he had no problems pulling his tools back out to fix it. He also stated several times that it comes with a life time warranty on everything even if the caulking needs to be redone for some reason to call them to make the needed repairs. My wife and I love our new restroom the walk-in shower is what my wife & I needed we both have back problems so get in and out is very easy. We definitely will be calling on Bath Planet again for our other restroom. Thanks Leroy & Lillian

BCI Bath & Shower

Hi Leroy and Lillian, Thank you for taking the time to give Bath Planet of San Antonio a 5 star review. We appreciate your business and are glad to hear that you had such a great experience with our local dealer. Thank you in advance for any future referrals you send us and we look forward to helping you with your next bathroom when you're ready. Bath Planet Corporate

Shower Remodel

Sally Y.

Very Well done!!!!! After all it looks very nice . Thank You Bath Planet.

BCI Bath & Shower

Hi Sally, Thank you for taking the time to give Bath Planet of Chicago a 5 star review. We appreciate your business and are glad to hear you are happy with your new bathroom. Bath Planet Corporate

shower remodel

Gina T.

We recently had our shower remodeled by Bath Planet. It was one of the easiest & smoothest processes I have had when doing any kind of remodeling in my home. I was contacted and my project scheduled within a couple of days and the availability was sooner than I had expected. I was told that the job would be done in one day and I could use my shower within 24 hours, which was great because we have only one full bathroom in the house. The associate arrived on time, was very knowledgeable and completed the job in the time frame agreed upon. He was very careful when bringing tools and material through our home and he cleaned up all the areas he worked in. I was very happy with our new shower and would definitely recommend Bath Planet to family & friends.

BCI Bath & Shower

Hi Gina, Thank you for taking the time to give Bath Planet of Chicagoland such a great 5 star review. We appreciate your business and are glad to hear that you are happy with your new shower. Thank you in advance for any future referrals you send us. Bath Planet Corporate

Only wanted a tub liner.

James S.

The Bath Planet web site states that you specialize in tub liners. But the local franchise told me that they opted out of doing tub liners. Bad advertising on your part.

BCI Bath & Shower

Hi James, Thank you for taking the time to write Bath Planet a review. All of our local dealers are independently owned and operated so even though the Bath Planet website shows all of the items that Bath Planet offers, it's up to the local dealer. Bath Planet Corporate manufactures tub liners and replacement tubs, but some dealers only want to do replacement. The reason is that in a lot of cases a tub liner is really just an expensive bandaid. We've seen a ton of installations where when we remove the tub and walls, there is damage, mold, mildew, wood rot, and water damage, behind the walls or damage to the flooring underneath the tub, so a lot of our dealers prefer to rip everything out, fix any damage and then install the new system, so they know it's done right. If customers have damage, they put in a liner, then the damage gets so bad that they have to rip everything out and do a replacement. The most expensive home improvement project is the one you have to do twice so our

Wonderful Job

John

I am very please with the job that Bath Planet of Atlanta did on the conversion of my tub to shower was a little more than I wanted to pay but well worth it . So glad I chose them.

BCI Bath & Shower

Hi John, Thank you for taking the time to give Bath Planet of Atlanta a review. We appreciate your business and are glad to hear you like your new shower. Bath Planet Corporate

Very happy with our install

Kathy

We were very pleased with our installation as well as the sells rep that sold us.

BCI Bath & Shower

Hi Kathy, Thank you for writing and giving Bath Planet of Atlanta a review. We appreciate your business and are glad to hear you had a smooth installation. Bath Planet Corporate

Completely Satisfied

Raynard S.

Thank you Bath Planet for the amazing new bathroom you have done for us. It only took 3 days w/Gabor & Steven who were very professional, pleasant to talk to and made sure we were very Satisfied w/the completed work. These 2 gentleman worked very well w/each other & did amazing work. I can't say enough about them, thank you for your exception work on our bathroom. We had our bathtub removed & put in a full shower & new flooring, just AMAZING! Thank you to Orlando Hunter & Sensebe Schmertman for setting everything up & making sure everything got done correctly & Satifactory. I can say enough about all the people at Bath Planet for all they did for us. We are very pleased, satisfied & amazed on our new bathroom. Great job well done. Thanks again, Raynard & Tina Smith

BCI Bath & Shower

Hi Raynard and Tina, Thank you for taking the time to give Bath Planet of NorCal a 5 star review. We will definitely pass your feedback on to Gabor and Steven. We appreciate your business and are glad to hear that you are happy with your new shower. Thank you in advance for any future referrals you send us. Bath Planet of NorCal

Excellent Initial Meeting

Val J.

Greetings Everyone, On October 11, 2018 I had the pleasure of meeting with Mitchell G. concerning a bathroom renovation. As I had just had my guest bathroom completed I was not at all pleased with that experience and opted to try another vendor. Thus far, Bath Planet has been the best no only in estimates but in customer service. They have excellent administrators that connect you with the BP team and are consistent in follow-up to ensure that everything is done in a timely, accurate, and truthful manner. Their project manager (Mitchell) pays close attention to detail and has surpassed all other vendors with whom I've met. I look forward to the next phases of this project.

BCI Bath & Shower

Hi Val, Thank you for taking the time to give Bath Planet of Denver a 5 star review. We appreciate the fact that you let us know that your experience with us so far is going very well. We will pass your feedback on to Mitchell and we look forward to completing your project. Bath Planet of Denver

4.8 out of 5
Out of 684 Reviews

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