Chris cam out and did a great job installing our 2 new baths. It took 2 days each to do the job. They look great. The only problems we had was with the transfer of information from the paper list to the actual work order. There were a couple of items that were missed. You need to check carefully. They took care of this immediately but 1 cost me a little more. If i ever have another bath to get upgraded will call them immediately.
I had a Bath Planet shower unit installed in my condominium, some ten years ago. A crack developed at the bottom of the pan, potentially causing water to leak to the unit below. I reached out to Bath Planet to honor their warranty. Which they did without too much of fuss. It took some time but now I have a new shower unit. I need to thank all the people that I interacted with at Bath Planet: Let me start with thanking Jessica Molof, Executive Administrator, Bath Planet NorCal. She listened to me and my request very sympathetically and promptly had Sebsebe Schmertman, Project Manager, Bath Planet NorCal, contact and visit with me. After ordering the replacement unit, he had three people, David, Steve, Gabby, and install it. All three were very professional and courteous, did a very good job, and cleaned up afterwards. All in all, I am very pleased with Bath Planet and the work they did. --Vinod
Bath planet did a complete upgrade on the main bathroom. I am very happy with the finished product. I was told it would possibly take two days and only took one. Everyone from sales rep to installers were knowledgeable and professional. Thank you.
The renovation went as planned and a touch up visit perfected the work. The shower and tub enclosure came out beautifully and is so easy to maintain. Pleased with the product and installation.
Sebsebe Schmertman managed our shower renovation like a pro. Courteous crew were at our house exactly on time. Demo started immediately. Organized a return visit for touch up. Serviced with a smile. Impressed by the work ethic, friendliness and care for our property as they worked. Cleaned up in a snap. Impressive.
In by 9 out by 5. Well not exactly but close enough for me. As close to in and out as I've ever seen. Skilled and curteous craftsman. He took time to explain what was going on and answered quesstions. Very clean
Overall the work was great. I've sent emails to two people to be safe, but only one would respond. There were two mistakes, but were quickly solved after a week due to my work schedule. My new bathroom looks beautiful and in two days no less. Instructions were clear and overall satisfied with the work done.
Brandon Wallace met with us today to show us what BathPlanet could do to help us remodel our master bath. He listened to what we wanted and answered all our questions. He explained how the BathPlanet workforce could achieve the look we wanted and provide us with a top quality product. It was evident that he took great pride in the company's ability to offer the very best remodel possible. We were impressed with his knowledge and confidence in his company and signed up to become part of the BathPlanet family. We are excited to begin the project!
The crew was here on time of day for installment. They were professional, did a good job cleaning up afterwards. Explained how show heads work. Was done in day as quoted. Very pleased and happy enjoying the finished project.
We dealt with Larry who showed us the product and options. Together we designed the conversion of our old garden tub into a nice big walk in shower. Chris the installer did a wonderful job. He was very careful in all aspects. He cleaned up at the end of each day. He worked with us in the placement of the shelves and grab rails. He has a pleasant personality and is great to work with.