The Bath Planet staff went out of their way to make the process of replacing a bath and shower as carefree as possible. From the initial visit to the completed projects went as smooth as silk. My home became theirs and was treated accordingly. Jennifer (as busy as she was) saw to it that we were kept informed at every step from ordering to job completion. We had one minor issue with the caulking around the base of the tub coming apart. I spoke with them about it and the problem was solved with 48 hours. The crew at Bath Planet lifts customer service to an entirely new level. Thanks to all for a job that exceeded my wildest dreams.