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4.8
684 reviews

Exceeded my expectations!

Anne F.

I thoroughly enjoyed working with Brian Horton and LJ, my installer. Both were extremely professional and very easy to communicate with. The workmanship on the project was excellent. The job was completed in 4 days as predicted. Would definitely use this company again!

BCI Bath & Shower

Hi Anne, Thank you for taking the time to give Bath Planet of Houston a 5 star review. We appreciate your business and will definitely pass your kind words on to Brian and LJ. Thank you for any referrals you send us in the future. Bath Planet Corporate

Exceeded my expectations!

Anne F.

Brian Horton and LJ, my installer were fantastic.Both were extremely professional and very easy to communicate with. Job was completed in 4 days as predicted and the workmanship was excellent. Would definitely use this company again

BCI Bath & Shower

Hi Anne, Thank you for taking the time to give Bath Planet a review. It sounds like you were happy with your project. Was there any reason you only gave us 2 stars? Please let us know how we can improve. Bath Planet Corporate

Much Appreciated

Bill N.

I found Bath Planet by searching on the internet. Everyone I dealt with were very professional. The installation of the bath tub went smooth and now I have a bath room I am proud of.

BCI Bath & Shower

Hi Bill, Thank you for taking the time to give Bath Planet of Chicago a 5 star review. We appreciate your business and are glad to hear that you are proud of your new bathroom. Bath Planet of Chicago

Expections

Judith M.

I always expect the best from people or companies that I've hired to do work for me, but sometimes things go a little wrong or something is left undone. But, my experience with Bath Planet was wonderful, not only were the people that came to my home very nice and professional but their workmanship was excellent in all ways. The new step-in shower is beautiful and the granite look (Juparana Granite) was just the look I wanted. Now I plan on a color scheme based on those colors - tans, caramel, soft gold and black. Thank you Bath Planet.

BCI Bath & Shower

Hi Judith, Thank you for taking the time to give Bath Planet of Chicago a 5 star review. We appreciate your business and your wonderful comments. We are glad to hear you are happy with your new bathroom. Bath Planet of Chicago

Love, love, love!!!

Genelle J.

Love my new jetted tub and shower surround. Dan and Steve were my installers and they did an awesome job! Courteous, respectful and asked me where/how I wanted things.

BCI Bath & Shower

Hi Genelle, Thank you for taking the time to give Bath Planet of Chicagoland a 5 star review. We appreciate your business and will definitely pass your wonderful comments on to Dan and Steve. We are so glad to hear you love your new tub. Bath Planet of Chicagoland

What a difference!

Suzanne

I was extremely pleased with the sales, customer service and installation done. The one area I wish I was aware of was that the drain and overflow was not replaced in my tub. I guess I assumed all fixtures would be replaced. Other than that, the walls and fixtures that were installed are wonderful. Bath Planet of Chicago did an excellent job. Thank you.

BCI Bath & Shower

Hi Suzanne, Thank you for giving Bath Planet of Chicago a 5 star review. We appreciate your business and are glad to hear you think we did an excellent job. Bath Planet of Chicago

Shower install - Bath Planet of Chicago

Daniel G.

Positive experience all around. From sales consultation to install was treated very well. Install was quick and easy with great customer service.

BCI Bath & Shower

Hi Daniel, Thank you for taking the time to give Bath Planet of Chicago a 5 star review. We appreciate your business and were glad to hear you had a positive experience. Bath Planet of Chicago

wonderful experience

Sylvia B.

I contacted Bath Planet to get an estimate to have my Master bath remodeled. From my first encounter with Jennifer and Tyler I have received beyond exceptional service! Tyler helped design my bathroom to be more convenient and updated. Once we had everything picked out to my specifications, John , Andrew and Josh came to do the work. They were professional and worked quickly to have my bathroom completed in a reasonable amount of time! There were some delays, but during the time there was ice on the roads so under those circumstances it was understandable. Jennifer kept me informed throughout the entire process, they were quick to do extra when I asked. Any problems that arose they handled with care and efficiency. The service I have received has been amazing from start to finish. Everything is perfect, and I absolutely love my new bathroom. I highly recommend Bath Planet of Arkansas for your bathroom remodels! And I would like to add "the price was right". Thank you so much for the excellent work!

BCI Bath & Shower

Hi Sylvia, Thank you for taking the time to give Bath Planet of Arkansas a 5 star review. We appreciate your business and feedback. We will definitely pass this on to Jennifer, Tyler, John and Andrew. We are so glad to hear that you are happy with your new bathroom. Bath Planet of Arkansas

Disappointment

Roger G.

I have tried to contact the Toledo office for a repair , I have received a total run around , from phone calls unanswered to being told I would be contacted and was not , I am definitely regretting the decision to use Bathplanet , this has been nothing but a fiasco

BCI Bath & Shower

Hi Roger, Thank you for writing Bath Planet Corporate to let us know about your installation concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue so you are 100% satisfied. Please call our Corporate Office at 800-963-8827 and ask for Angela in Customer Care for further assistance, if she hasn't already reached out to you. Bath Planet Corporate

Five Stars Is Not Enough!!!

Cindy, R.

We contacted Bath Planet to have our guest and Master bath remodeled. From our first encounter with Christine and Nicholas we have received beyond exceptional service! They helped us design our bathrooms to be modern and elegant. Once we had everything picked out to our specifications, Saul and Taris came to do the work. They were professional and worked quickly to have both bathrooms completed in four days! Yes Four! They kept us informed throughout the entire process, they asked our preference on tiny details, and any problems that arose they handled with care and efficiency. The service we have received has been amazing from start to finish. Everything is perfect, and we absolutely love our new bathrooms. We Highly recommend Saul and Taris for your bathroom remodels! Thank you so much for the excellent work!

BCI Bath & Shower

Hi Cindy, Joe and Kandace, Thank you for taking the time to give Bath Planet of San Antonio a 5 star review. We appreciate your business and will definitely pass on your feedback to Christine, Nicholas, Saul and Taris. We are so glad to hear you love your new bathrooms and we thank you in advance for any referrals you send us. Bath Planet San Antonio

4.8 out of 5
Out of 684 Reviews

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