Get A Free Quote
4.8
684 reviews

They will call you RELENTLESSLY!!

Shelley S.

Don't give them your telephone number unless you want to receive 10+ unwanted phone calls a day. If you block their number, they will call from a different number!! 0 of 5 stars but I was forced to give them a star for my review to post!!

BCI Bath & Shower

Hi Shelley, Thank you for submitting your review and we apologize on behalf of our dealer for the phone calls. We have instructed them to remove you from their call list. Bath Planet Corporate

Our New Bathroom

Jami L.

100% floored at what we have now!!! If anyone wants a new bathroom, use BathPlanet!!!! We had 3 company's come in to give us an offer. BathPlanet will work with you. The best part? They care about their customers!

BCI Bath & Shower

Hi Jami, Thank you for taking the time to give Bath Planet of Central Arizona a 5 star review. We appreciate your business and are glad to hear you are happy with your new bathroom. Bath Planet of Central Arizona

NEVER DID GIVE US AN ESTIMATE!

Sue

We called, someone came out, took pictures of our bathroom to be remodeled. He said "we'll get back to you in a couple of days. Been 3 weeks and eve after call in to the office, they never have got back to us. Very unprofessional group!!!!!!!!!!!!!!!!!

BCI Bath & Shower

Hi Sue, Thank you for contacting Bath Planet Corporate. We apologize on behalf of our dealer and will reach out to our local dealer and find out why it has taken this long to get back to you. We don't know if this is due to the recovery efforts from the hurricane/flood or not. Either way you should've at least received a phone call if they couldn't provide a quote in a timely manner. Bath Planet Corporate

Walk in Shower

Howard M.

We purchased a walk in shower from Bath Planet on 9/25/17. Our sales rep. Was very courteous and worked to meet our needs, financially and size of the walk in shower we requested. Jose Medina installed the shower and was very kind. We were very pleased with his work, he removed the old tub and shower and cleaned up his mess. He was on time and called us to let us know when he would be here. Thank you Bath Planet for working with us, and yes we would recommend Bath Plant to our family and friends. Thank You Howard Musson

BCI Bath & Shower

Hi Howard, Thank you for giving Bath Planet a 5 star review. We appreciate your business and are glad to hear you are happy with your new walk-in shower. Bath Planet Corporate

Bath Planet, a journey you will not regret!

Robert A.

I recently purchased a historic Lubbock home with an upstairs bathroom that needed to be gutted. I was initially taken back by their cost estimates but was happy I chose Bath Planet because: I. They stick w/their price and see the job through despite unexpected issues. II. You select the bathroom fixtures, hardware, lighting, etc. so they do not mark up. III. They manage their phones professionally if you need to call them; which is not the case with too many businesses today IV They are a family operation and I really liked the whole team because they do what they say and are nice to work with. I love my Bath Planet bathroom!

BCI Bath & Shower

Hi Robert, Thank you for giving Bath Planet of Lubbock a 5 star review. We appreciate your business and are glad to hear you love your new bathroom. Bath Planet of Lubbock

LOVE my new bath!

Donna R.

I would highly recommend Bath Planet. They are little costly but the finished product is worth it. I had an old yucky tub replaced and a new window installed. My installer Mike was wonderful. He was on time (actually even early) and worked his butt off from start to finish. He explained to me everything he was doing, did a great job & even cleaned up everything when he was done. (how many men do that)! The end result was like night & day & will certainly increase the resale value of my house should I decide to sell in the future. Thanks guys

BCI Bath & Shower

Hi Donna, Thank you for taking the time to give Bath Planet of Chicagoland a 5 star review. We appreciate your business and are glad to hear you're enjoying your new bathtub. Bath Planet of Chicagoland

Some Issues but they were resolved

Raymond G.

We had a couple issues scheduling the installation when my wife and I would be able to be home. Overall, we are happy with the new shower, but getting the date scheduled could've been smoother.

BCI Bath & Shower

Hi Raymond, Thank you for taking the time to write us a review. We appreciate your business and your feedback. We will certainly pass this information along to our dealer. Bath Planet Corporate

No service here. Can you here me now. 12k on two bathrooms

Daniel A.

Need longer spout on tub they gave me a promise they would bring a longer one.

BCI Bath & Shower

Hi Daniel, Thank you for contacting Bath Planet Corporate. We appreciate your business and will ask your local dealer to contact you regarding a longer spout. Bath Planet Corporate

Luxury Bath

Tommy S.

We contracted with Luxury Bath Technologies for a new shower and the Sales Rep was really nice. However it took over 3 months before it was installed. The dealer told us that it was because they were really busy with installs, which I understood because we bought it back in the spring. A recommendation to your dealer would be a little more communication to the customer that it might take 3 months before it's installed. In the end we are happy with the new shower, just wanted it put in sooner.

BCI Bath & Shower

Hi Tommy, Thank you for your business and for providing us feedback that we can relay to the dealer so they can better communicate with customers. We apologize that it took that long for your installation, but we do have a lot of customers contracting with Luxury Bath dealers around the country. We appreciate your business and understanding, and are glad to hear you are happy with your new shower. Luxury Bath Technologies Corporate

Couldn't Be Happier

Beth

What a difference! Our new bathroom looks fantastic and the work was completed in no time, which was important for us since we only have one full bath in our home. Anthony, Joe and Chris were fantastic from the minute they knocked on my door. Extremely professional and beyond helpful. So glad we decided to go with Luxury Bath

BCI Bath & Shower

Hi Beth, Thank you for taking the time to give Luxury Bath Technologies of Philadelphia and New Jersey a 5 star review. We appreciate your business and will let our team know about your experience. Luxury Bath of Philadelphia and NJ

4.8 out of 5
Out of 684 Reviews

Request appointment?

Headquarters BCI Bath & Shower


  • 1800 Industrial Drive, Libertyville, IL 60048
  • (855) 305-3198