Mark came and walked us through the process of remodeling our master bath as well as guest bath giving us suggestions along the way. We had had other companies come and give us estimates and so we expected something similar ...we were very surprised at his knowledge of his product. He made us feel relaxed and at ease and confident that he knew what he was talking about. We were thrilled with our estimate as we were able to do both our bathrooms instead of just one... we were thrilled! Can’t wait to get started!