I recently purchased a historic Lubbock home with an upstairs bathroom that needed to be gutted. I was initially taken back by their cost estimates but was happy I chose Bath Planet because: I. They stick w/their price and see the job through despite unexpected issues. II. You select the bathroom fixtures, hardware, lighting, etc. so they do not mark up. III. They manage their phones professionally if you need to call them; which is not the case with too many businesses today IV They are a family operation and I really liked the whole team because they do what they say and are nice to work with. I love my Bath Planet bathroom!