My new shower installed on Friday. Last month I did a lot of research on installs/remodels. I decided on Bath Planet for a few reasons. 1.) Bath Planet is the only company to respond to my request for information/quotes in a timely fashion. 2.) The representative, Trish, that met with us was very knowledgeable and knew her stuff. She seemed sincerely interested and laughed at my corny jokes. She walked us through the process and was terrific at giving suggestion. The two gentleman that showed up did a fantastic job of explaining what they were going to do. They did a great job on the install. When they completed the job, they did a fantastic job on cleanup. Needless to say...I LOVE MY NEW SHOWER!!!!