We first met with Mark last night to talk about our bathroom remodel or fix options. Originally, our plan was to meet with a few other companies as well. But Mark was so knowledgeable and so prepared with product samples, information on his company, doing a moisture meter test, and great suggestions to help us meet our needs both style-wise and financially, that we made our decision that night. He was very patient with us in his explanations and didn’t try to rush us or even push us to make a decision right away. We are very excited to see the end results.